Awards and Accreditations
For our all-round performance as a business. Because we can only provide the best service if we excel in every area.
We are proud to be a company you can trust. We hold ourselves to the highest standards, which are recognised on an international scale. All to bring you the best quality stairlift services we possibly can.
A closer look at the awards we’ve won reveals that our efforts extend far beyond the products we make, because we know that we can only provide the best service by being an all-round excellent company. We work on sustainability, ethical practices, fair trade and health and safety, because we want to excel in every area.
But don’t take our word for it, have a look at the awards we’ve won and the associations we’re a part of to see for yourself.
The ISO (International Organization for Standardization) is an independent, non-governmental organisation that develops international standards. International standards make things work, and make sure companies are providing the highest quality, safety and efficiency in their products.
Stannah is proud to have won awards for:
- the quality management of business
- for the organisation’s Environmental Management System
and a British Standards certification for Health and Safety Management Systems
As well as making sure all areas of our business meet the standards drawn up by experts in each area, International Standards ease free and fair global trade. That is something we really want to be a part of.
Our products have CE Marking. This is how we tell you that they follow European health, safety and environmental protection legislation.
For stairlifts, this means that the safety features have to include:
- a device to limit the lift from going too fast
- electric safety devices (switches)
- shock absorbers
By complying with the legislation, we make sure our products are as safe as they can possibly be.
Lift and Escalator Industry Association (LEIA)
The LEIA is an association that represents companies that supply, install and maintain lifts. The Association makes sure each company has the:
- Track record
- Technical expertise
- Management systems
to work professionally and competently.
By being a part of LEIA, we are held to European and international technical standards so you can be sure that our trade practices are truly customer-oriented.
Buy with Confidence Scheme
The Buy with Confidence Scheme provides customers with a list of businesses that have committed to trading fairly. To be a part of the scheme, a business must go through rigorous checks, including having their complaints history reviewed.
By being accepted into this scheme, we prove that we trade fairly. But more importantly, we commit to following the scheme’s code of practice to make sure that we always treat our customers with the utmost respect.
British Healthcare Trades Association (BHTA)
The BHTA is the UK’s oldest and largest healthcare association. When we became a part of this association we signed up to their Code, which is overseen by the Chartered Trading Standards Institute (CTSI). The Code holds us to levels of customer care that go above and beyond our legal obligations.
The BHTA keeps on top of its members to make sure their high standards are kept, and that companies in their association are always going above and beyond for their customers’ needs.
Which? Trusted Traders
Which?, the completely independent consumer champion, have designed this scheme to help consumers find trustworthy businesses. To be a part of the Trusted Traders scheme, officers take a look at all different areas of the company including:
- Having face-to-face assessments
- Looking at business credit reports
- Getting feedback from past customers
- Assessing business process procedures
- Analysing customer service and complaint handling procedures
Which? have made sure that all these areas are up to scratch, and Stannah is proud to be the first UK stairlift manufacturer to have got the Trusted Traders badge. Every single one of our customer reviews through Which? say that they would recommend us, and we have a solid 5/5 overall rating on their website.
The Green Apple Award
The Green Apple awards are a campaign to recognise, reward and promote environmental best practice around the world. Stannah is proud to have won the award in 2014 for its new product packaging.
It’s important to us that we respect the responsibility we have as a business to be as environmentally friendly as possible. We are thinking about the future and doing our bit to make it a bright one.
The Queen’s Awards for Enterprise
The Queen’s Awards for Enterprise are given for outstanding achievement by UK businesses in the categories of:
- International trade
- Sustainable development
- Promoting opportunity through social mobility
Stannah is proud to have won The Queen’s Award for enterprise 4 times in the last 30 years, for both Export achievement and International trade. This shows our commitment to expanding as an international company, providing people around the world with the opportunity to age in place in comfort and safety.
MBE for Services to British Manufacturing
In 2017, joint chairmen of Stannah, Brian and Alan Stannah, were awarded MBEs (Members of the Order of the British Empire) in recognition of their services to British Manufacturing. This award recognises how these two brothers are the masterminds behind Stannah’s most famed product – the Stannah stairlift. The award is a huge honour, as it recognises the service to the community and significant impact both the brothers and their product have had, not just locally but over 40 countries worldwide.
9 RoSPA Gold Medal Awards
The Stannah Lifts Group of Companies celebrated a 9th consecutive RoSPA (Royal Society for the Prevention of Accidents) Occupational Health and Safety Gold Award in 2017. The RoSPA Awards recognise commitment to continuous improvement in accident and ill health prevention at work, and this award recognises Stannah’s commitment to maintaining an excellent health and safety record for 9 consecutive years. We hope to win again in 2018.